Mardi Gras Casino & Resort is dedicated to providing an atmosphere of fun and entertainment for all patrons in our casino. Mardi Gras Casino & Resort provides more than just gaming; visitors are also treated to a variety of dining, racing and luxury hotel amenities. While we recognize that the overwhelming majority of customers participate in our various forms of entertainment and amenities in a responsible manner, there are small percentages that do not.
For most people, gambling is a social activity. However, for some, gambling can become a problem. We at Mardi Gras Casino & Resort are proactive in our efforts to curtail compulsive activities through such actions as self-exclusion programs and the providing of educational materials on problem gambling to our guests.
Mardi Gras Casino & Resort has a gaming self-exclusion program to allow patrons with a gambling problem to voluntarily exclude themselves from gaming activities at our facility. To get on the self-exclusion list, you need to obtain an application form and information on self-exclusion from security at the casino or contact gaming@mgwva.com. for more information.
If you or someone you know has a problem with gambling, please call 1-800-GAMBLER or log on to www.1800gambler.net immediately. Both the telephone number and website are available 24-hours a day, seven days a week.
If calling from outside of West Virginia, call 1-800-522-4700.
The Problem Gamblers Help Network of West Virginia Provides the Support You Need.